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PURE PARTY BUS

Frequently Asked Questions

When are you open?

Our phone lines are on 24/7 so feel free to call. for prompt service please fill out our online booking form.

Can we come see the bus?

Our vehicles are available for viewing Monday - Thursday by appointment only. Weekend viewings are are not guaranteed in any way for any reason. All viewings are subject to the bus availability. There are no acceptions to the appointment policy so please do not just stop in. 

How do i pay for the vehicle?

Depending on the vehicle there is a $175+ deposit and will be applied to your credit card. The remainder will be paid to the driver in cash. If you choose to pay the balance by credit card it must be paid 2 days before your rental date.

There is a 3.5% credit card transaction fee for all credit card transactions.

Can you do a pick up and drop off only?

No. Not normally, but for certain situations we may provide that service. Our buses have a 4 hour minimum rental period.

What size are your buses?
We have party buses that range from 14 to 34 passengers. all having diffrent price packages. Even tho we have bench paremeter seating, the seating scale is based in a standard 17 inch shuttle bus seat. We cannot be responsible for counting a seat based on an individuals weight or body type. If you have wide hips your seating space can count for 2 passengers.
Can we decorate the bus?

Yes. only on the inside. but only if it does not damage the surface of our paint, seating, upholstered walls, or anything else in the vehicle in any way. so no glue or adhesives. bring string to hang any banners or tie up balloons. You are required to clean up your decor or you will be charged a cleaning fee.

Do you provide music with the reservation?
Yes we do provide our house music mix CD with every reservation, but we do recommend that you have your own playlist available to Bluetooth from your phone to accomidate your partys musical taste. Due to filmware updates from your phone providers we cannot guarantee that your phone bluetooth software or cd's will be compatible with our equipment. We would recommend that you come in and test your connection to the bluetooth or check your disc format if you have a custom mix made to insure compatibility.
What is prom season?

In the Metro Atlanta Ga. market, prom season last from March 1st through May 31st. There is a 6-hour minimum during the evenings of Fridays and Saturdays. We understand that you may have a birthday party or a trip to the winery or whatever the occasion is, but our policy requires 6 hour minimums at premium prices. So yes the prices can easily double from a standard rental from a few weeks ago in febuary. 

Is underage drinking allowed?
No. Alcohol possession or consumption is strictly prohibited to any one under 21.
What is included in the price?

The quoted price includes the party bus, driver, standard cleaning fee, and standard fuel cost.  There are additional fees depending on your pick up and drop off destinations. We also provide complimentary  ice and cups for each trip per inventory availability.

All credit/ debit card transactions are subject to an additional 3.5% processing fee. 

If client changes the service areas or hours required for a reservation after contracts have been signed. the company has the right to adjust the price according to the new trip request.

All deposits are non-refundable. If your contract is not signed and submitted within 3 days of reciept of contract, your reservation date may be canclled and your deposit will be forfieted. 

For any further info please ask someone in the office about your concerns or see our rental agreement contract.

What are your rules , regulations, and policies?
See our rental agreement contract.
How long are the quoted prices good for?

Our quotes that are good for 30 days. Market shifts, seasonal price surges, game dates and fuel prices can and will affect our rental rates and and minimum hours required. Our prices and availability are subject to change without notice.

Any typos/errors identified in a quote are subject to correction prior to payment of deposits and the contracts are issued.  

Deposit policy

In addition to your standard deposit, to ensure a smooth and worry-free experience for all our clients, we require a refundable $200-$300 incidental deposit in the form of a Pre-authorization hold for damages and incidentals per reservation. This deposit serves to cover potential costs for:

  1. Damages: Any repair or cleaning fees resulting from damage caused during the reservation.
  2. Incidentals: Costs incurred for additional services or unexpected charges beyond the original agreement.

Policy Details:

  • The deposit will be fully refunded within 2-5 business days following your reservation, provided there are no damages or additional charges.
  • Any charges for damages or incidentals will be deducted from the deposit, and a detailed breakdown of the charges will be provided.
  • The deposit will be clearly noted in your contract and credit card reciept.
  • Your deposit can be covered in the form of a pre-authorization hold or a charge. In this event the funds will have to be available on or before the date of the reservation
  • If the costs exceed the deposit amount, the remaining balance will be invoiced.

Additional Terms:

  • By submitting the deposit, you agree to the terms outlined in your rental agreement.
  • Refunds will be processed back to the original payment method.

We appreciate your understanding and cooperation in helping us maintain our high standards of service. If you have any questions, please feel free to contact us!

testimonial-ec6d914a FAQ | Atlanta Party Bus Rentals

"It's great to have found a company like Pure Party Bus. They are reliable, on time, super professional and friendly. Thank you so much. Definitely will book again!"

Andrea T.

Duluth, GA